What makes an experience 5-star? Whether a product, service, or experience you must know your end clients – and not just hear what they are saying but understand how they want to feel. 5-star hotels and resorts have this down.
What is Design Thinking? Design Thinking is a user-centred approach to innovation and problem solving. Using five unique phases, Design Thinking methodology can be applied to all industries and organizations to reinforce innovation, solve problems, strengthen leadership and boost
Designing for Policy can mean many things. The first thing to understand is where exactly Design Thinking needs to
Leaders set the tone for their organizations through what they say and what they do, from the head of the organization to first level managers. Innovation needs to be talked about, emphasized, and showcased by leaders. Communicate Why Innovation Is Important It
Commodities are basic, everyday goods that are interchangeable with other commodities of the same type. Therefore, the prices for most
Design thinking is relatively new for small to medium-sized organizations. It can be overwhelming at first, especially if your organization is unfamiliar with the methodology, and if you already feel
When you think about it, government and design thinking are a match made in heaven. Government is about serving people, responding to citizen’s needs and acting in the