Our Design Thinking Certificate is an immersive program that will give you the toolkit needed to use design thinking in the workplace effectively.
In response to COVID-19 and keeping with the practice of social distancing, all Spring2 training sessions will be delivered 100% online until further notice. To support those who are now working remotely, we have increased our virtual class sizes.
We regularly provide virtual training sessions for many of our participants and use a platform that can be accessed from home/remotely that does not require the use of a corporate VPN to access the online training.
Solve real world problems, while building your resume.
Spring2 has created this Design Thinking Certificate to provide people with a toolkit that will enable them to use design thinking in the workplace effectively. The certificate also allows employers to determine who is truly qualified to be a design thinking professional.
This immersive certificate program takes place over the course of 8 weeks and is a mix of in-class training and practical application, allowing you to apply what you learn to your work and come back to class with any questions. To begin, you will attend the first three courses in-person, followed by 4-6 weeks to apply what you have learned in your own work environment, before attending the final two courses.
To guide and track learning, you will have a workbook that will be used throughout the program. Once the workbook and all five courses are complete, along with the submission of the application of knowledge, you will be evaluated and then awarded the Spring2 Design Thinking Certification.
Course 1: Design Thinking 101
This course will set the stage for the certification program and will cover the basics of design thinking. You will learn tools for empathizing with the end-client, allowing you to understand stakeholder needs, mindsets, attitudes and challenges, which will in turn guide you to their unmet and unarticulated needs.
Course 2: Getting to the Root of the Problem
Course 2 is all about getting to the root of the problem. You will learn how to apply Journey Mapping (JM) to identify the real problem to be solved. JM uncovers the root issue by analyzing the clients’ end to end experience using the organization’s service or product.
Course 3: Define the Problem & Generate Solutions
By looking through a multi-stakeholder lens, Course 3 will teach you how to define the problem by leveraging facilitated brainstorming techniques to ideate possible solutions.
Course 4: Making it Real: Prototyping Real World Solutions
Contrary to popular belief, Course 4 isn’t solely about checking if the solution is right. It is about asking good questions to uncover biases/assumptions, create momentum for an action plan going forward and to prepare an you, or your organization, for how the solution will look, feel and work in practice.
Course 5: Test, Test, Test!
Course 5 is the testing phase and this is when you will engage end users to test the prototype and the assumptions made during Course 4, the Prototyping Phase. It is at this stage that ideas can be regenerated, or hybrid prototypes can be co-created if necessary, to address the real problem.
Who Should Enroll
- Teams starting a project, or working across multiple teams to deliver on a specific project
- Those working to solve a specific business challenge
- Individuals or teams responsible for service design or user experience
- Individuals or teams looking to develop requirements for new tools, processes, or policies
- Anyone looking to add design thinking to their professional toolkit
- HR, marketing, or IT professionals
$3,750 *per person
*Please inquire about group rates for teams of 10 or more.