Jenni participated in our certification program, to try and solve problems her organization was facing. We sat down with Jenni to ask what she liked most about her experience and the insight she and her team arrived at,
Vehicle purchases have been declining – primarily due to the rapid evolution of rideshare organizations like Uber and Lyft. The entrance of
What makes an experience 5-star? Whether a product, service, or experience you must know your end clients – and not just hear what they are saying but understand how they want to feel. 5-star hotels and resorts have this down.
What is Design Thinking? Design Thinking is a user-centred approach to innovation and problem solving. Using five unique phases, Design Thinking methodology can be applied to all industries and organizations to reinforce innovation, solve problems, strengthen leadership and boost
Designing for Policy can mean many things. The first thing to understand is where exactly Design Thinking needs to
The design world is vast and full of similar, related – but different – terms. Design Thinking and User Experience (UX) are part of the world of human-centred design, but
Design Thinking is a process that you go through to identify challenges and create solutions that will actually be adopted by people. In contrast, User-Centred Design is a mindset used
