Digital Literacy Through Internet of Things and Design Thinking

Every Thing and everything is connected.

The Internet of Things (IoT) is adding billions of smart physical devices to our world while generating an unprecedented volume of data, presenting one of the most considerable and fundamental digital literacy challenges for governments.

Why Government Needs Digital Literacy Training:

The Internet of Things occupies a wide swath of the digital space, intrinsically driving systemic digital innovation, and compelling systemic digital governance.

baseline level of digital literacy is needed for every public servant, including technological intuition among public-sector executives and policymakers, to innovate and develop effective systemic digital governance. IoT must be a big part of that, given its breadth, pervasiveness, and impact.

How Design Thinking Helps

Governance is about meeting citizens’ needs; it’s important to empathize and uncover their real and diverse problems and requirements. This is where Design thinking steps in – to support achieving digital literacy and inclusive systemic digital governance innovation.

Workshop Overview

This workshop provides an opportunity for deep learning around understanding and interpreting data. Using presentations and real-world examples, this expert-led training will teach you what you must know and understand about the Internet of Things, combined with Design thinking techniques to develop ways to elicit the real needs of end-users and citizens.

Specifically, this training will address challenges like:

  • How to remain competitive on the world stage in “digital” services and products
  • How to accelerate the deployment of 5G in Canada
  • The knowledge and tools to move forward without onerous technical foundation or prerequisites
  • How to anticipate change in order to ride the wave of innovation
  • Reducing the risk of crises occurrence
  • Using IoT to expand your innovation breadth and return on innovation investment (ROII)

Major Topics & Activities:

  • IoT framework – what, why, why now
  • IoT architecture including devices, edge computing, networks, and analytics
  • IoT application verticals – smart cities, autonomous vehicles, precision agriculture, and others
  • IoT technologies and disciplines, among them 5G, AI, cybersecurity, and others
  • IoT as a systemic innovation driver
  • IoT benefits and challenges, including personal, business, and societal
  • IoT and digital governance
  • Impact of IoT on government – in operation and public policy
  • Design Thinking  and User-centered mindset and rationale
  • Design Thinking methodology
  • Design Thinking practice on several IoT use cases

Who Can Benefit from this training:

This workshop is designed for anyone that needs to quickly develop technological intuition around the IoT for digital governance policies, economic growth, and operational efficiency. This includes:

  • Public sector executives, managers, and policy architects
  • Financial management professionals (anyone responsible for interpreting data)
  • Municipal Planners
  • Economic development planners
  • Public sector procurement professionals

Why Public Servants Should Care About IoT and Design Thinking:

1. IoT is a new digital paradigm that incorporates multiple rapidly advancing technologies under one umbrella, systemically combined to provide solutions in many verticals, with great benefits, but with societal and individual risks.

2. IoT will profoundly change us and our way of life. Change our behaviour, how we relate to the physical world, and how we relate to each other. As a result, it necessarily compels a systemic approach to digital governance to maximize the benefits and mitigate the risks.

3. The already fast pace of IoT adoption has further accelerated due to the pandemic to mitigate pandemic effects in the immediate term and will provide a head start toward the new post-pandemic economies and societies, to those that leverage IoT now.

Your Experts

Walter Knitl

Principal at Praxiem

Co-Founder and CBDO at IoT613

Walter is the founder and principal at Praxiem, helping clients discover and deliver their technology innovations through market research, product management and business development. He is a proponent of the Internet of Things as a lever for economic growth and social good, realized through his role as Co-Founder and CBDO of IoT613, and curator of the IoT613 Conference.

Walter has a record of successful ICT product introductions at Ottawa technology companies including Ericsson, Nortel, Mitel, Ontario Centre for Microelectronics and Bell-Northern Research. His extensive experience consists of business roles including Product Management, Account Management and Commercial Management, as well as technical roles in hardware and software R&D and telecommunication standards development.

Walter holds a BASc degree in Electrical Engineering.

Follow on Twitter @praxiem and @iot613.

Nilufer Erdebil, P.Eng., MBA, PMP

CEO, Spring2Innovation

Award winning, Spring2Innovation founder, Nilufer Erdebil is a leading innovation and design thinking consultant with a range of experience in telecommunications, application development, project management & information technology management. Her firm focuses on strategy and vision development, design thinking, innovation programs, and building innovation capabilities in organizations.

She has been using design thinking methodologies since 2003 in both the private and public sector. Most recently, she has used design thinking techniques and tools for clients at Innovation Science and Economic Development (ISED), Public Services and Procurement Canada (PSPC), along with the Community of Federal Regulators (CFR) in the redesign of its web interface providing regulatory guidance to Canadians and Canadian businesses.

Nilufer holds a B. Eng in Electrical Engineering and an MBA from Queen’s University. In 2016, she received the Canadian Women in Communications and Technology Leadership Award and in 2014, she was awarded the Ottawa Business Journal Forty Under 40 Award.

Follow on Twitter @spring2inno and @digitalnil.

For more information contact:

training@praxiem.com and info@spring2innovation.com


$2,100 *per person
*Please inquire about group rates for teams of 10 or more.